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Frequently Asked Questions

Login/Password (2)

What is my Username/Password?
Your username assigned by PrimeMyBody is typically the same as your Participant ID with PrimeMyBody and cannot be altered or changed. Your Username/Password will also be provided to you within the registration email
Where is my Registration Email?
Your registration email will be sent to the email address that is associated with PrimeMyBody profile. If you have not received your registration email, please check your spam folder. If you have checked your Inbox as well as your spam folder and still have not received the email, please contact customer support to verify the email address associated with your account.
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